Night Worker

Two Saints; Christchurch; On-site; GBP 17,000 - 21,000; Full time

Job summary

Two Saints is seeking compassionate Night Workers to support adults and care leavers experiencing homelessness. You will provide guidance, encouragement and practical help to build confidence and essential life skills, working within safeguarding policies and a values-driven team.

The role focuses on empowering clients through respectful interactions, crisis management when needed, and collaboration with local services to deliver housing and wellbeing support.

Qualifications

• Strong communication skills, clear verbal and written English.
• Ability to connect with adults and care leavers with empathy.
• Calm, professional approach to crises and challenging situations.

Responsibilities

• Provide guidance, encouragement and practical support to clients.
• Assist adults and care leavers to build trust and resilience.
• Work as part of a collaborative team to Safeguard and support clients.

Skills

Communication

English proficiency

Calm under pressure

Caseload support

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

We're seeking compassionate, adaptable people to join our Bournemouth service as a Night Worker. You'll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions., We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role. We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone For further information: Email: Telephone: [phone] Website: https://www.twosaints.org.uk/ We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

As the ideal candidate, your ability to connect with adults and care leavers will help them build trust, resilience, and a sense of possibility for their future. You'll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment. Our Night Worker roles are support-based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values-driven team you'll be part of.

Night Worker Essentials:

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Night Worker Desirables:

• Experience of managing a caseload of clients
• Understanding of risk assessment and person-centred, outcomes-based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system