Night Warehouse Team Lead

HeliosX Group; Royal Leamington Spa; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to revolutionizing healthcare access. As a Night Warehouse Team Lead, you'll play a crucial role in managing operations and ensuring the success of our weight loss brands. This full-time position offers a unique opportunity to work in a dynamic environment, collaborating with various teams to enhance customer satisfaction. With a commitment to innovation and growth, this role is perfect for someone who thrives in a fast-paced setting and is passionate about making healthcare better for everyone. Don't miss your chance to be part of this exciting journey!

Benefits

25 days holiday plus UK Bank Holidays

Private health insurance

Enhanced parental leave

Cycle-to-work Scheme

Electric Car Scheme

Free Dermatica and MedExpress products

Discounted gym memberships

Learning and development budget

Qualifications

• Experience as a Packing Supervisor is essential.
• Commitment to continuous professional development for the team.

Responsibilities

• Manage day-to-day operations of the warehouse and staff.
• Ensure health and safety procedures are adhered to.
• Train team members and perform performance reviews.

Skills

Organisational skills

Planning skills

Communication skills

Conflict resolution

Attention to detail

Education

Health and Safety Qualification

First Aid Training

MHE Licence

Job description

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

About the role:

We are looking for an organised and committed Night Warehouse Team Lead to join our MedExpress/Levity Pharmacy Team at our brand new warehouse in Leamington Spa. Due to the success our weight loss service has had in 2024, we are launching additional shifts. This exciting role will play a pivotal part in the continued success of our weight loss brands into 2025 and beyond. As the Warehouse Team Lead you'll be responsible for the day-to-day running of the Warehouse, ensuring health and safety procedures are being adhered to, managing rotas, staff performance, maintenance and ensuring the warehouse is stocked with consumables to ensure success.

You will be working closely with our Pharmacy team and packing teams to ensure all GLP-1 weight loss orders are dispensed and dispatched on time, to meet company targets and achieve customer satisfaction goals. If you enjoy working cross-departmentally and are a self-starter with strong communication skills this role would suit you perfectly.

This is a full-time, permanent role, based on site in our Leamington Spa warehouse. Shifts will be on 4 days on & 4 days off schedule, between the hours of 9pm - 9am.

What you'll be doing in the role:

• Health and Safety champion
• Create, organise and manage the staff rota ensuring dispatch and non-dispatch activities are accurately recorded.
• Ensure weekly reports are filled in accurately and on time
• Ensure all staff and temps have read and signed the SOPSs and completed necessary training
• Cascade protocols and standards to the MedExpress Team from the RP.
• Communicate clearly and effectively with teams to ensure they understand their duties and delegated responsibilities
• Support cross-functional teams with tasks requiring dispensary input as required (e.g. trial tests, sensory forms, collecting data for new products).
• Perform 1-1 reviews and performance reviews with direct reports.
• Train the team to carry out clinical reviews and communicate with the CS team, prescribers and customers to ensure correct notes are made and the necessary information is passed between all parties.
• Train the team to ensure clinical review reporting figures are recorded, accurate and kept up to date.

What you'll bring to the role:

• Previous experience as a Packing supervisor
• Planning, prioritising and organisational skills
• Ability to work to deadlines
• Ensure the effective use and control of company resources
• Commitment to continuous professional development for the entire team through shared learnings and best practices
• Conflict and problem resolution skills
• Clear concise communication
• An understanding of business rationale and the ability to initiate and implement decisions that will achieve business goals and objectives
• Ability to sensitively give feedback and receive constructive feedback
• Be personable and approachable
• Strong focus and attention to detail skills
• Desirable skills:MHE Licence,Fire Marshall trained,First Aid Trained,Health and Safety Qualification

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!Aside from working with our all-star team, here are the other benefits of coming on board:

• 25 days holiday plus UK Bank Holidays (excluding two per year)
• Private health insurance, along with extra dental and eye care cover
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

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