Night Team Member

Harri; Windsor; Remote; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Free hotel breaks

Discounted stays

Heka wellbeing £150

Cycle to work

Enhanced parental leave

Learning & development

Wisdom wellbeing

Subsidised courses

Free meals on duty

On-site parking

Uniforms provided

Job summary

Castle Hotel Windsor is seeking a Night Team Member to warmly welcome guests and support smooth night operations. Night shifts suit flexible lifestyles; experience in reception is a plus.

We value professional presentation, clear communication and composure under pressure. Castle Windsor operates within Sutton 1079, offering superb benefits, complimentary meals on duty, on-site parking and progression opportunities.

Qualifications

• Experience in hospitality or hotel reception is a plus.
• Strong communication and professional presentation.
• Able to work night shifts and under pressure.

Responsibilities

• Greet hotel guests warmly and assist with check-in/out.
• Provide a courteous, efficient service during night hours.
• Maintain presentation and assist other departments as needed.

Skills

Customer service

Hospitality

Communication

Job description

Night Team Member – Castle Hotel, Windsor - £26.650 per annum plus superb benefits.

As part of Sutton 1079, we belong to a modern British enterprise shaped by stewardship, knowledge and a long-term perspective. Across hospitality, property and agriculture, we care for places with character and potential, creating businesses that are designed to thrive for generations.

Our vision of one team, peak performance reflects a shared commitment to purpose, capability and continual improvement. We believe great work comes from people who feel trusted, supported and connected to something meaningful.

Family-owned and guided by the Sutton family, we take a considered approach to growth, investing in our people as thoughtfully as we invest in our businesses. Through learning, development and opportunities for progression, we help individuals build rewarding and lasting careers.

Above all, we are creating environments where people can grow, contribute with confidence and take pride in what they achieve together.

We invite you to be part of the next chapter.

Castle Hotel stands at the heart of Windsor, directly opposite Windsor Castle and deeply connected to the town's rich heritage. As The Original Local, we combine local knowledge, thoughtful hospitality and a genuine sense of place, welcoming guests from around the world with warmth and confidence.

The hotel is entering an exciting new chapter, shaped by significant investment and a clear vision for the future. Newly refurbished bedrooms and a new restaurant and bar celebrating local produce and British heritage reflect our commitment to creating experiences that feel authentic, considered and memorable.

As part of Sutton 1079, we belong to a modern British enterprise built on stewardship, knowledge and the long view. It's a place where people are trusted to grow, supported to develop their skills and encouraged to make a meaningful contribution. Together, we take pride in caring for distinctive places and creating experiences designed to endure.

About the role:

Are you a night owl? If so, this position will work perfectly for your lifestyle, and previous night shift work willgive you an edge over other candidates. We are seeking a friendly, professional, and customer-focused individual to join our team as a Night Team Member. Working as a member of the Night team, you will provide a wonderfully warm welcome to all of our hotel guests. Whilst not essential, previous experience of working in a hotel reception, preferably luxury four or five star market, would be a distinct advantage. Strong communication skills, an ability to work under pressure and immaculate personal presentation as well a professional and warm personality are all part of the overall picture.

Our Benefits

• Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two nights in any Sutton 1079 hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays acrossall of our hotels and dining in our restaurants.
• Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
• Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
• Loyalty awards, annual social and celebration events.
• Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
• Wisdom Wellbeing - A confidential service offering C therapy, up-to-date information, support and advice on a broad range of subjects.
• Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms where appropriate.

At the Sutton 1079, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.