Night Team Member

Leaf Hospitality; Hull and East Yorkshire; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Bed & Breakfast stays

50% food and beverage discount

Employee Assistance Programme

Wellbeing support

Hapi discounts platform

Long Service Recognition Awards

Team Member recognition awards

Annual leave increases with service

Training and development opportunities

Job summary

leaf HOSPITALITY seeks a reliable Night Auditor to join the overnight team at our central Hull location. You will combine guest service with essential night audit and financial processes to prepare the property for the day ahead.

This casual role requires independent working, strong numerical and administrative skills, and a proactive approach to guest satisfaction and hotel safety.

Qualifications

• Previous experience in hospitality, Front Office, customer service or administration is desirable.
• Strong attention to detail and accuracy.
• Good numerical and administrative skills.
• Excellent communication and guest service abilities.
• Ability to work independently and make confident decisions.
• Good organisational and problem-solving skills.
• Reliable, professional and trustworthy approach.
• Positive, proactive and guest-focused attitude.

Responsibilities

• Deliver exceptional guest service throughout the night.
• Welcome guests, manage late check-ins and support early departures.
• Respond to guest enquiries and requests professionally and efficiently.
• Complete night audit procedures and end-of-day financial processes.
• Reconcile daily transactions and prepare reports in line with company procedures.
• Ensure guest accounts and financial records are accurate.
• Conduct regular security and safety checks throughout the hotel.
• Support the smooth running of the hotel during overnight shifts.
• Ensure company, brand and legal standards are maintained at all times.
• Help prepare the hotel for the following day's operation.

Skills

Guest service

Numerical skills

Administrative skills

Communication

Problem-solving

Attention to detail

Job description

Night Auditor

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.
The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

Join Our Team

We're looking for a reliable and detail-focused Night Team Member / Night Auditor on a causal basis to help deliver exceptional guest experiences while supporting the smooth overnight operation of the hotel.

This is a varied role where you'll combine guest service responsibilities with important overnight administrative and financial processes, helping to ensure the hotel is prepared for a successful day ahead.

If you're confident working independently, enjoy problem-solving and take pride in delivering great service, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
• 50% food and beverage discount
• Employee Assistance Programme and wellbeing support
• Hapi discounts platform
• Long Service Recognition Awards
• Team Member recognition awards
• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
• Training and development opportunities

What You'll Be Doing

• Deliver exceptional guest service throughout the night
• Welcome guests, manage late check-ins and support early departures
• Respond to guest enquiries and requests professionally and efficiently
• Complete night audit procedures and end-of-day financial processes
• Reconcile daily transactions and prepare reports in line with company procedures
• Ensure guest accounts and financial records are accurate
• Conduct regular security and safety checks throughout the hotel
• Support the smooth running of the hotel during overnight shifts
• Ensure company, brand and legal standards are maintained at all times
• Help prepare the hotel for the following day's operation

What We're Looking For

• Previous experience in hospitality, Front Office, customer service or administration is desirable
• Strong attention to detail and accuracy
• Good numerical and administrative skills
• Excellent communication and guest service abilities
• Ability to work independently and make confident decisions
• Good organisational and problem-solving skills
• Reliable, professional and trustworthy approach
• Positive, proactive and guest-focused attitude

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Compensation: Minimum Wage