Night Support Worker - Women's Complex Needs

Mtvh; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

MTVH is seeking a compassionate Waking Night Worker for the Women's Complex Needs Service in London. You will support women facing homelessness, trauma, mental health challenges, substance misuse and other disadvantages, creating a safe night-time environment.

You will conduct welfare checks, follow care plans, respond to incidents, and maintain accurate records while ensuring smooth handovers between shifts in a trauma-informed, supportive setting.

Qualifications

• Passionate about supporting women with complex needs.
• Empathetic, respectful and compassionate.
• Calm and resilient when managing challenging situations.
• Experience in housing, support work or social care or transferable skills.

Responsibilities

• Carrying out regular welfare and wellbeing checks throughout the night.
• Following support plans and risk assessments to help customers maintain accommodation and progress towards independence.
• Responding calmly and professionally to incidents, emergencies and support needs.
• Maintaining accurate records and ensuring effective handovers between shifts.
• Working within a trauma-informed, strengths-based and psychologically informed service

Skills

Empathy

Resilience

Trauma-informed

Job description

MTVH is seeking a compassionate Waking Night Worker for the Women's Complex Needs Service in London. You will support women facing homelessness, trauma, mental health challenges, substance misuse and other disadvantages, creating a safe night-time environment.

You will conduct welfare checks, follow care plans, respond to incidents, and maintain accurate records while ensuring smooth handovers between shifts in a trauma-informed, supportive setting.