Night Support Worker

TN United Kingdom; Bristol; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading organization in Bristol seeks a Night Worker to provide essential support to individuals experiencing homelessness. This role involves engaging with residents, ensuring safety, and completing administrative tasks during night shifts. Ideal candidates will have strong communication skills and a commitment to helping others transform their lives.

Qualifications

• Understanding of issues affecting homelessness.
• Experience in busy service environments.
• Ability to stay alert and calm in emergencies.

Responsibilities

• Engage with residents, offering support and a listening ear.
• Maintain safety protocols and conduct hourly building checks.
• Complete administrative tasks and incident reports.

Skills

Communication

Empathy

Initiative

Job description

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Do you want to make a difference while benefiting from a schedule that offers unique flexibility?

Join our dedicated team providing vital person centred support to people experiencing homelessness in a Level 1 accommodation setting in Bristol. As a Night Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.

Key Responsibilities:

• Engage with residents, offering support and a listening ear.
• Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
• Complete administrative tasks, incident reports and handover notes.
• Work independently, following established procedures.
• You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.

Typical schedule: A flexible night shift rota, including weekends and bank holidays. Rolling 4-week rota, 9 PM – 7:30 AM, with two weekends off per month.

About you

These roles will suit people with good communication skills with the ability to respond and interact effectively, if you have the ability to empathise with others and have the willingness to learn how to support people to transform their lives, we encourage you to apply. You should be able to demonstrate:

• An understanding of the issues that affect people experiencing homelessness.
• Some experience of dealing directly with the public, clients or customers in a busy service environment.
• Ability to stay alert, calm, and use own initiative in emergencies.
• Familiarity with administrative procedures and record-keeping.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10 am on 9 June 2025

Interview and assessments on: 24-25 June 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.