Night Supervisor Front Office · Holiday Inn High Wycombe ·

Valor Hospitality Partners, LLC; High Wycombe; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Discounts for you

Team member rates

Friend/Family stays

Dining discount

Free meals on duty

High-street discounts

Cycle To Work

Refer-a-friend £250

Wellbeing program

Employee assistance

Healthcare plan

Apprenticeships funded

Internal development

Service awards

Job summary

Holiday Inn High Wycombe is seeking a Night Supervisor to manage the Front Desk and assist with Night Audit. You will ensure smooth night operations, respond to guest requests, and uphold service standards across the hotel.

The role requires strong communication and the ability to work as part of a team, with shifts that ensure the hotel is ready for the next day’s business.

Qualifications

• Front Desk and Night Audit responsibilities.
• Flexibility to work shifts and prepare hotel for the day ahead.
• Strong communication and teamwork skills.

Responsibilities

• Run Front Desk and support Night Audit.
• Handle guest requests and room amenities.
• Maintain brand standards at all times.

Job description

Holiday Inn High Wycombe

£26,811.20 per annum. 40 hours per week across 5 days.

Do you have strong background in a branded hotel working in afront of house or reception team?

Can you deliver brand standards anytime of the day?

The Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit.

With knowledge of the Hotel’s products and services you can dealing with all guest’s requests. This maybe additional room amenities or delivering room service.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

Great communication skills and the ability to work as part of ateam is essential

In addition to competitive rates of pay, we also offer:

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 BedBreakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.