Night Supervisor

TN United Kingdom; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a rapidly growing hotel group as a Night Supervisor, where you'll play a crucial role in ensuring smooth operations and guest satisfaction. This exciting position involves running the night audit and balancing accounts while leading a vibrant team. With a commitment to colleague development and recognition, this company offers a dynamic environment to build a rewarding career in hospitality. Be part of an organization that values your contributions and supports your growth through various training programs and benefits. If you're ready to make an impact, this is the opportunity for you!

Benefits

Special rates on hotel rooms

Recognition schemes and vouchers

Referral bonuses

Regular celebrations

Access to Pension Scheme

Life Assurance

Wellbeing Support

Training programmes

Qualifications

• Experience in a supervisory role within hospitality.
• Strong interpersonal skills and ability to engage with guests.

Responsibilities

• Ensure safety and security of the hotel and guests.
• Assist guests at check-in and check-out, managing room service orders.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Education

High School Diploma

Hospitality Management Certification

Job description

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Be Yourself – Be a Bold Team Player– Be Leonardo

Night Supervisor Role

As a Night Supervisor, you’ll be right in the heart of the hotel. We want you to take pride in supporting your Head of Department and ensuring smooth operations. This busy role involves running the night audit, balancing end-of-day accounts, and working with a vibrant team to exceed our guests’ expectations.

Perks and Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition schemes and vouchers for high street shops
• Referral bonuses for recommending friends
• Regular celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Training programmes with clear progression paths

Responsibilities

• Ensure safety and security of the hotel and guests
• Communicate confidently with guests via desk, email, or phone
• Assist guests at check-in and check-out, and manage room service orders

Our Community and Development

We value our colleagues and support your growth through workshops like “NEW Team Coach” and “Guest Care,” as well as management development programs such as the “Insights Trainee Manager Programme.” Your hard work and enthusiasm are key to our success, and we are committed to helping you progress in your hospitality career.

Our Story

With over 270 hotels across the UK and Europe, and more than 55 in the UK & Ireland, we are a rapidly growing hotel group. Join us during this exciting expansion phase and build a rewarding career in hospitality!