Night Shift Warehouse Team Leader | Lead 11-13 | KPI & Safety

Gist; Cumbernauld; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

20% M&S discount

20 days annual leave plus holidays

Healthcare discount

Pension scheme

Life assurance

Employee wellbeing support

Cycle to work

Job summary

Gist in Lenziemill, Scotland, seeks a Warehouse Section Leader for a night shift, leading 11–13 colleagues in a fast‑paced operation. You’ll balance people needs with delivery targets, setting clear expectations and coaching for performance during the night.

You’ll drive safety, attendance and team development while maintaining efficient daily plans. This hands‑on leadership role suits those with strong people skills and FMCG or logistics experience.

Qualifications

• Previous team leadership or people management experience within a busy operational environment.
• People‑focused leadership style with the confidence to coach, challenge and support colleagues.
• Experience managing performance, attendance and day‑to‑day people matters.
• The confidence to support employee relations issues and have sometimes challenging conversations when required.
• Strong organisational skills and the ability to manage several priorities at once.
• A calm, practical approach to solving problems in a fast‑moving environment.
• Experience working with operational targets or KPIs and using them to drive performance.
• Good communication skills and the ability to build strong relationships across different teams.
• An understanding of warehouse operations or Warehouse Management Systems would be beneficial.
• Previous warehouse, logistics or FMCG experience would be advantageous, but isn’t essential if you can demonstrate strong transferable operational and people leadership experience.
• Previous night‑shift experience would be beneficial, alongside an understanding of the challenges of leading teams overnight.

Responsibilities

• Lead, support and motivate a team of approximately 11‑13 warehouse colleagues throughout your shift.
• Take ownership of a specific operational area, ensuring the daily plan is understood and delivered safely and efficiently.
• Set clear expectations and provide regular, constructive feedback to help colleagues perform at their best.
• Monitor operational service and performance KPIs, taking action where required to keep performance on track.
• Coach and develop colleagues, identifying training and development needs and supporting new starters through their induction.
• Manage day‑to‑day people activity including attendance, Return to Work conversations, wellbeing and performance.
• Confidently support people and employee relations matters, escalating and working with your manager where appropriate.
• Prioritise competing demands and respond quickly to operational challenges throughout the shift.
• Identify potential risks, resolve problems and escalation safety incidents, hazards or near misses appropriately.
• Champion health and safety, ensuring your team operates in a safe and compliant environment.
• Create an environment where colleagues feel comfortable sharing ideas and contributing to better ways of working.
• Work collaboratively with other leaders and operational teams to deliver a strong overall shift performance.

Skills

People leadership

Team management

Performance management

Attendance management

Employee relations

Communication

KPI awareness

Problem solving

Night shift experience

Tools

Warehouse Management Systems

Job description

Gist in Lenziemill, Scotland, seeks a Warehouse Section Leader for a night shift, leading 11–13 colleagues in a fast‑paced operation. You’ll balance people needs with delivery targets, setting clear expectations and coaching for performance during the night.

You’ll drive safety, attendance and team development while maintaining efficient daily plans. This hands‑on leadership role suits those with strong people skills and FMCG or logistics experience.