Night Shift Warehouse Supervisor – Lead & Deliver Results

AO RETAIL LIMITED; Crawley; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Healthcare Cashback Scheme

Enhanced Maternity, Paternity and Adop

Adoption Packages

Expression of wish service

Make a difference days (x2 fully paid)

Share-save Scheme

Job summary

AO Retail Limited is seeking a Night Shift Supervisor to lead the warehouse team and ensure operations run smoothly, comply with safety guidelines and achieve KPIs. You will report to the Depot Manager and manage daily tasks, coordinating the night shift while maintaining high standards of quality and efficiency.

The role emphasizes hands-on leadership, safety training for new starters, and close collaboration with management to resolve issues and maintain efficient warehouse performance.

Qualifications

• Experience in supervising warehouse teams and ensuring health & safety compliance.
• Ability to plan shifts, allocate tasks and monitor workloads to meet KPIs.
• Experience training new starters on safety systems and basics.

Responsibilities

• Allocate and supervise daily tasks as well as briefing the team
• Be accountable for any issues that arise and solve any problems
• Monitor the quality of work that our operatives carry out and manage the Team Leaders
• Effective people management
• Ensure that all products are handled correctly and in-line with manual handling guidelines
• Adhere to all Health and Safety procedures
• Investigate and rectify any operational errors that occur
• Motivate and encourage the team
• Provide admin support where needed
• Help support the management team with any queries
• Complete handovers to the days team
• Support with HR functions such as disciplinary meetings in a fair and consistent way
• Plan the shift, look at resource and monitor workloads to ensure that all tasks are complete
• Be responsible for the site's cleanliness and maintenance
• Implement ways to reduce damages
• Hit KPI targets set by the business

Skills

Safe Systems of Work

Delivery-monitoring

Training new starters

Clear communication

Hands-on team player

Vehicle maintenance know-how

Driver engagement

Job description

AO Retail Limited is seeking a Night Shift Supervisor to lead the warehouse team and ensure operations run smoothly, comply with safety guidelines and achieve KPIs. You will report to the Depot Manager and manage daily tasks, coordinating the night shift while maintaining high standards of quality and efficiency.

The role emphasizes hands-on leadership, safety training for new starters, and close collaboration with management to resolve issues and maintain efficient warehouse performance.