Night Shift Vehicle Service Administrator

AutoSkills (United Kingdom); Hoddesdon; On-site; GBP 23,000 - 32,000; Full time

Job summary

AutoSkills is seeking a Night Shift Service Administrator for a busy 24/7 commercial vehicle operation. You will support night technicians, raise job cards, and communicate with customers to keep schedules and workloads running smoothly.

The role requires organisational skills, attention to detail, and proficiency with Microsoft Office. It is a permanent night shift position in a fast-paced workshop environment.

Qualifications

• Excellent organisational and time-management skills.
• Strong attention to detail.
• Confident using Microsoft Office and general IT systems.
• Good communication and customer service skills.
• Ability to work independently during night shifts.
• Comfortable working in a busy, fast-paced environment.

Responsibilities

• Raise job cards and update jobs accurately and promptly.
• Monitor system status reports to ensure jobs progress correctly.
• Record technician working times from clock cards.
• Monitor clocking system start times, breaks and finish times.
• Ensure required parts are available for scheduled work.
• Book parts accurately against the relevant jobs.
• Monitor and maintain stock levels.
• Liaise with customers regarding vehicle scheduling and completion times.
• Keep customers updated on additional work or authorisation requirements.
• Prepare and send estimates where required.
• Answer incoming calls and handle customer queries.
• Provide general administrative support to the night workshop team.
• Work closely with technicians and other departments to ensure smooth job progression.

Skills

Organisational skills

Time-management

Attention to detail

Communication

Customer service

Microsoft Office

IT literacy

Tools

Microsoft Office

Job description

AutoSkills is seeking a Night Shift Service Administrator for a busy 24/7 commercial vehicle operation. You will support night technicians, raise job cards, and communicate with customers to keep schedules and workloads running smoothly.

The role requires organisational skills, attention to detail, and proficiency with Microsoft Office. It is a permanent night shift position in a fast-paced workshop environment.