Night Shift Team Leader | Elevate Store Experience

Tesco; Stirling; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Holiday entitlement 20 days + personal

Flexible working

Colleague Clubcard discounts

Wellbeing services

Life cover

Pension with matching contributions

Employee benefits

Uniform provided

Job summary

Tesco in Stirling is looking for a proactive Team Manager to lead the in-store team, deliver a great customer experience, and drive store performance.

You will recruit, train, and develop colleagues, coach the team to be knowledgeable about products, lead trade activity to grow sales, and ensure safety and compliance. This role offers flexible working, competitive benefits, and the chance to build a career with Tesco.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-perfoming team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root–cause issues with sustainable, long–term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco in Stirling is looking for a proactive Team Manager to lead the in-store team, deliver a great customer experience, and drive store performance.

You will recruit, train, and develop colleagues, coach the team to be knowledgeable about products, lead trade activity to grow sales, and ensure safety and compliance. This role offers flexible working, competitive benefits, and the chance to build a career with Tesco.