Night Shift Store Leader: Replenishment & Ops

Sainsbury’s Group; Stoke-on-Trent; On-site; GBP 33,000 - 39,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food & drinks

Generous holiday entitlement

Pension match 4–7.5%

Share scheme

Wellbeing support

Colleague networks

Cycle to Work

Gym offers

Job summary

Sainsbury’s Group is seeking a Night Shift Manager to lead an overnight team, delivering replenishment and store operations through the night. You will manage performance, safety, and customer service, ensuring a smooth handover at opening.

The role requires resilience, strong leadership, and a focus on inclusivity and team development. Across busy, high-volume nights, you will coach colleagues, monitor KPIs, and handle employee relations with confidence, ensuring standards remain exceptional on

Qualifications

• Comfortable with nightshift work and adaptable to the physical and mental demands of night shifts.
• Previous line management responsibilities in a fast-paced, operational environment.
• Resilience to mental and physical demands of working nights.
• Delivers brilliant customer service and coaches a team to do the same.
• Experience delivering and monitoring KPIs or other performance indicators.
• Can manage disciplinaries and performance issues or other employee relations matters.
• Leads operations and is comfortable working solo in the absence of senior management.
• Puts inclusivity at the heart of everything they do and coaches others toward excellent service.
• Experience leading a team in a fast-paced, customer-facing environment.
• Operational leadership when senior managers are absent.
• Proven success meeting or exceeding KPIs across sales, availability, or colleague engagement.

Responsibilities

• Lead overnight replenishment and prioritise deliveries, organising the warehouse and restocking shelves.
• Run full store operations overnight, ensuring safety and wellbeing of team.
• Ensure standards are excellent by morning to serve customers.
• Oversee scheduling, performance, and pay; manage disciplinary matters where needed.

Skills

Night shift

Line management

KPI tracking

Customer service

Employee relations

Disciplinary handling

Operations leadership

Team coaching

Safety & wellbeing

Inclusion

Job description

Sainsbury’s Group is seeking a Night Shift Manager to lead an overnight team, delivering replenishment and store operations through the night. You will manage performance, safety, and customer service, ensuring a smooth handover at opening.

The role requires resilience, strong leadership, and a focus on inclusivity and team development. Across busy, high-volume nights, you will coach colleagues, monitor KPIs, and handle employee relations with confidence, ensuring standards remain exceptional on