Night Shift Patient Access Specialist — Growth & Benefits

careers-wellspannh; Carlisle; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Night/Weekend shift differentials

401K MATCH (100% vested day ONE after

Paid Employee Referrals!

FREE Parking!

Job summary

Emerus is seeking a Patient Access Specialist to serve as a liaison between patients, payers, and healthcare teams at the Carlisle hospital location. You will verify demographics, secure out-of-pocket payments, and help maximize hospital reimbursement.

The role requires strong customer service, English fluency, and knowledge of insurance plans. Night shift coverage aligns with hospital operations and patient flow requirements.

Qualifications

• High School Diploma or GED required.
• 2 years of patient registration and insurance verification experience preferred.
• Emergency Department registration experience strongly preferred.
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors required.
• Basic understanding of medical terminology.
• Excellent customer service and communication skills.

Responsibilities

• Maintain compliance with EMTALA, DNV, HIPAA and all regulations applicable to Admissions and Medical Records.
• Provide excellent customer service by meeting customer needs and building relationships.
• Identify and triage patients on arrival to ensure patient safety.
• Answer calls professionally and relay messages to appropriate staff.
• Obtain signatures on forms and consents; verify and enter demographic information.
• Verify insurance benefits and confirm correct payor and plan in the system.
• Obtain insurance authorizations as required by plans where applicable.
• Assist with revenue cycle collections at time of service.
• Scan and file registration and clinical documentation; manage medical records.

Skills

Customer service

Fluent English

MS Office

Communication skills

Education

High School Diploma or GED

Tools

MS Office

Job description

Emerus is seeking a Patient Access Specialist to serve as a liaison between patients, payers, and healthcare teams at the Carlisle hospital location. You will verify demographics, secure out-of-pocket payments, and help maximize hospital reimbursement.

The role requires strong customer service, English fluency, and knowledge of insurance plans. Night shift coverage aligns with hospital operations and patient flow requirements.