Night Shift Operations Manager | Lead & Deliver Excellence

Royal Mail Group; Norwich; On-site; GBP 43,000 - 53,000; Full time

Benefits offered by this job

Night shift allowance

25 days annual leave

Generous pension

Job summary

Royal Mail Group in Norwich is hiring a Night Shift Manager at the Norwich Mail Centre. You will lead the night shift on a 22:30–07:30 schedule, guiding engineers and staff to meet operational targets and deliver a high quality service.

The role offers a starting salary of £47,780 with a night shift allowance of £13,180 per year, plus 10% bonus potential, 25 days of annual leave and a generous pension. This is a pivotal position as technology is increasingly integrated into our operations.

Qualifications

• Leadership and people management experience on night shifts.
• Ability to stay composed and decisive under pressure on operations.

Responsibilities

• Lead the night shift team to meet operational targets and ensure service quality.
• Develop and coach staff to improve performance and reach potential.
• Collaborate with engineers and other teams to implement changes and improvements.

Skills

Leadership

People management

Resilience

Achievement focus

Improvement

Customer focus

Job description

Royal Mail Group in Norwich is hiring a Night Shift Manager at the Norwich Mail Centre. You will lead the night shift on a 22:30–07:30 schedule, guiding engineers and staff to meet operational targets and deliver a high quality service.

The role offers a starting salary of £47,780 with a night shift allowance of £13,180 per year, plus 10% bonus potential, 25 days of annual leave and a generous pension. This is a pivotal position as technology is increasingly integrated into our operations.