Night Shift Host & Night Audit — Flexible Hours

RBH; Maidenhead; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted hotel room rates for you

Birthday leave

Flexible working arrangements

Wagestream - get paid when you need

Life Insurance

Employee Assistance Programme

Free meals on duty

Refer a Friend scheme (£250 referrals)

Course Sponsorship

Job summary

RBH Hospitality Management operates The Olde Bell, BW Signature Collection by Best Western, in Maidenhead. We are seeking a night team member to keep the hotel running smoothly while guests rest, greeting late arrivals and handling check-ins/outs with a calm, friendly approach.

You will manage night audits, end-of-day reports, and guest requests, while ensuring the lobby and public areas remain welcoming for a seamless morning handover.

Qualifications

• Natural night owl comfortable with late hours.
• Friendly, welcoming service even at 3 a.m.
• Good with numbers and nightly audits.
• Reliable, calm under pressure and able to handle guest needs.

Responsibilities

• Welcome late-arriving guests, manage check-ins/outs, and ensure smooth operations during the night.
• Handle night audits and prepare end-of-day reports for the morning team.
• Attend to guest requests, room service needs, and bring comfort during night hours.
• Keep lobby and public areas tidy and welcoming for a fresh start in the morning.
• Monitor safety and security with regular checks and hand over to the early shift.

Skills

Night shift readiness

Guest service

Detail-oriented

Calm under pressure

Team player

Independent work

Job description

RBH Hospitality Management operates The Olde Bell, BW Signature Collection by Best Western, in Maidenhead. We are seeking a night team member to keep the hotel running smoothly while guests rest, greeting late arrivals and handling check-ins/outs with a calm, friendly approach.

You will manage night audits, end-of-day reports, and guest requests, while ensuring the lobby and public areas remain welcoming for a seamless morning handover.