Night Team Member

The-Olde-Bell-1; Hurley; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounted rooms

Birthday leave

Sponsorship for courses

F&B discount

Refer a Friend program

Flexible working

Wagestream pay

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

The Olde Bell, part of RBH Hospitality Management, invites you to join our night team at this historic country inn. As a Night Team Member you will welcome late-arriving guests, manage check-ins/check-outs, handle night audits and ensure a smooth overnight operation.

We offer a benefits package including discounted room rates, birthday leave, F&B discounts, life insurance, and flexible hours. If you are a natural night owl who stays calm under pressure, apply now.

Qualifications

• Night owl with comfort in late hours.
• Friendly, welcoming service with a smile.
• Reliable and calm under pressure during night shifts.
• Good numeracy for nightly audits and reports.

Responsibilities

• Welcome late-arriving guests and assist with check-ins/check-outs.
• Handle night audits and end-of-day reports for the morning team.
• Attend to guest requests during the night, including room service or extras.
• Keep lobby and public areas tidy and welcoming.
• Monitor safety and security and coordinate with the morning shift.

Skills

Night shift experience

Customer service

Attention to detail

Teamwork

Stress management

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

As one of the oldest inns in the World,
The Olde Bell is a unique establishment that has captured the essence of English hospitality.
The Re-Invention Of The Traditional Inn
As one of the oldest inns in the World, The Olde Bell, BW Signature Collection by Best Western is a unique venue with chic tableware, divine textiles and simple understated luxury.
From the London glitterati to meandering souls that crave a classic countrywide retreat, guests can be assured of a sublimely chic experience whether they choose to eat, drink, host or sleep at our medieval inn.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional days leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
• Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
• Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
• Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
• Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
• Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.

WHAT WE NEED FROM YOU

• A natural night owl who’s comfortable working through the late hours.
• Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
• Good with numbers and detail-oriented, especially when handling nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.

Compensation: To be discussed