Night Shift Fulfilment Operations Leader

IKEA; Swalwell; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Night shift allowance £2.25/hr (22:00–

Job summary

IKEA Gateshead invites applications for two Warehouse Team Managers to join our nightshift Fulfilment Operations Team Leader role. You will lead a proactive team in a fast‑paced warehouse, driving efficient fulfilment and ensuring customers always have the products they need.

The position is 39 hours per week, nights 21:30–10:00 with two alternate weekends. Starting salary £33,000 per annum, plus a £2.25 nightshift allowance per hour (22:00–06:00).

Qualifications

• Experience leading teams in busy warehouse or fulfilment environments.
• Strong operational planning and organisational skills.
• Ability to balance strategic and day-to-day duties.
• Results-driven with focus on KPIs and budgets.
• Confident using performance data and forecasts.

Responsibilities

• Ensure efficient daily fulfilment operations to maximise stock availability.
• Plan and organise operational activities balancing staffing and resources.
• Use data, forecasts and KPIs to monitor results and identify improvements.
• Coach, develop and inspire a motivated team with inclusive culture.
• Work with colleagues to achieve business goals and communicate priorities.
• Maintain a clean, safe working environment following policies.
• Continuously review and improve ways of working to increase efficiency and keep costs low.
• Lead by example, stay calm and solution-focused in fast-paced env.

Skills

Team leadership

Warehouse ops

Operational planning

Performance data

Communication

Problem solving

Coaching

Job description

IKEA Gateshead invites applications for two Warehouse Team Managers to join our nightshift Fulfilment Operations Team Leader role. You will lead a proactive team in a fast‑paced warehouse, driving efficient fulfilment and ensuring customers always have the products they need.

The position is 39 hours per week, nights 21:30–10:00 with two alternate weekends. Starting salary £33,000 per annum, plus a £2.25 nightshift allowance per hour (22:00–06:00).