Nightshift Warehouse Team Leader – Fulfillment Ops

Ingka External; Gateshead; On-site; GBP 30,000 - 36,000; Full time

Job summary

IKEA Gateshead is seeking two Warehouse Team Managers to lead a nightshift Fulfilment Operations Team Leader in a fast-paced warehouse. You will drive efficient fulfilment, plan resources and coach a team to deliver exceptional service.

The role requires leadership experience in warehousing, strong planning and data-driven decision making, and a collaborative approach to ensure targets, budgets and KPIs are met.

Qualifications

• Experience leading teams in a busy warehouse or fulfilment environment.
• Strong ability to prioritise and organise workloads for self and others.
• Proven capability to work with performance data, forecasts and KPIs to drive improvements.
• Excellent communication skills with the ability to coach, develop and inspire teams.
• Ability to make quick decisions and stay calm under pressure.

Responsibilities

• Ensure efficient daily fulfilment operations to maximise stock availability and readiness for customers.
• Plan and organise operational activities, balancing staffing levels, workloads and resources.
• Use performance data, forecasts and KPIs to monitor results and identify opportunities for improvement.
• Coach, develop and inspire a motivated team and foster an inclusive workplace.
• Maintain a clean, safe working environment in line with IKEA health, safety and security rules.

Skills

Team leadership

Warehouse experience

Operational planning

Communication skills

Data-driven decisions

Problem solving

Flexibility

First aid trained

Tools

Excel

Forecasting tools

Job description

IKEA Gateshead is seeking two Warehouse Team Managers to lead a nightshift Fulfilment Operations Team Leader in a fast-paced warehouse. You will drive efficient fulfilment, plan resources and coach a team to deliver exceptional service.

The role requires leadership experience in warehousing, strong planning and data-driven decision making, and a collaborative approach to ensure targets, budgets and KPIs are met.