Night-Shift Food Frontline Associate

Marks & Spencer Plc; Poole; On-site; GBP 19,000 - 23,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

We’re seeking passionate individuals who not only take pride in our Food knowledge but are ready to roll their sleeves up and go again day in and day out to meet strong customer

Qualifications

• Must be 18+ due to safety regulations.
• Night shifts are involved.
• Experience delivering five-star service under pressure is valued.

Responsibilities

• Frontline role focused on serving, selling and restocking to drive sales.
• Use Sparks App and in-store devices to enhance customer experience.
• Work as part of a team to maintain a high-energy store environment.
• Be flexible to work across different areas as demand changes.

Skills

Customer service

Teamwork

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

We’re seeking passionate individuals who not only take pride in our Food knowledge but are ready to roll their sleeves up and go again day in and day out to meet strong customer