Night-Shift Food Customer Champion

Marks & Spencer Plc; Oxford; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer Plc in Oxford is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering friendly service and upselling our food range to customers.

You’ll use Sparks and in-store devices to help shoppers find products, work across store areas, and stay adaptable in a fast-paced environment.

Applicants must be 18 or older and flexible to late shifts with enhanced unsocial rates, reflecting the pace of retail demand.

Qualifications

• Frontline role requiring friendly, proactive customer service.
• Ability to work under pressure and deliver timely service.
• Willingness to learn product knowledge and use digital tools.

Responsibilities

• Assist customers in the Food section and advise on products.
• Sell and promote new food items with enthusiasm.
• Work across store areas as shifts demand.
• Utilise Sparks and in-store devices to enhance service.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks

In-store devices

Job description

Marks & Spencer Plc in Oxford is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering friendly service and upselling our food range to customers.

You’ll use Sparks and in-store devices to help shoppers find products, work across store areas, and stay adaptable in a fast-paced environment.

Applicants must be 18 or older and flexible to late shifts with enhanced unsocial rates, reflecting the pace of retail demand.