Night-Shift Food Customer Assistant – Xmas Peak

Marks & Spencer Plc; Ludlow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3/hr

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. This frontline role requires providing excellent service, assisting customers, and working in a fast-paced environment.

The position involves night shifts (22:00–06:00) with a £3/hour unsocial premium for those hours, and may require full-time hours during peak weeks. You’ll be a resilient, customer-focused ambassador supporting sales and product knowledge across the store.

Qualifications

• Frontline customer service role in a busy retail store.
• Willingness to work the night shifts (22:00–06:00).
• Age requirement 18+ due to health and safety rules.

Responsibilities

• Assist customers with product inquiries and purchases.
• Maintain store standards and stock levels during shifts.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. This frontline role requires providing excellent service, assisting customers, and working in a fast-paced environment.

The position involves night shifts (22:00–06:00) with a £3/hour unsocial premium for those hours, and may require full-time hours during peak weeks. You’ll be a resilient, customer-focused ambassador supporting sales and product knowledge across the store.