Night-Shift Food Customer Assistant — Christmas Peak

Marks & Spencer Plc; Mere Green; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, stocking shelves, and confidently recommending new products to customers.

The role requires flexibility to work late-night shifts (22:00–06:00) on Thursday, Friday and Saturday, with potential for up to full-time hours during busy weeks in December. A digitally confident team player is essential.

Qualifications

• Night shifts available: working 22:00–06:00 on Thu, Fri and Sat.
• Applicants must be 18+ due to health and safety policy.
• Flexibility to work across different store areas and embrace peak times.
• Digital tools such as Sparks and in-store devices are used to enhance customer experience.
• Teamwork is essential to maintain a high-energy, service-focused environment.

Responsibilities

• Greet and assist customers in the Food section to drive sales and satisfaction.
• Restock shelves, manage stock and display product knowledge.
• Operate digital devices to support customer service and ordering needs.
• Contribute to a positive store atmosphere and support colleagues.

Job description

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, stocking shelves, and confidently recommending new products to customers.

The role requires flexibility to work late-night shifts (22:00–06:00) on Thursday, Friday and Saturday, with potential for up to full-time hours during busy weeks in December. A digitally confident team player is essential.