Night Shift Food Customer Assistant - £3 Unsocial Premium

Marks & Spencer Plc; Salters Cross; On-site; GBP 21,000 - 25,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline, delivering five-star service under pressure while meeting strong customer demand.

You'll be a resilient brand ambassador, confidently recommending and selling our newest food products and using digital tools to enhance the customer experience. This is a frontline, high-energy role requiring flexibility across store areas.

Qualifications

• Experience in customer-facing roles with focus on service quality.
• Able to work late nights and weekends due to shift patterns.
• Over 18 only due to late-night work and safety requirements.

Responsibilities

• Assist customers on the shop floor and help drive sales.
• Maintain product knowledge and stock readiness for the Food section.
• Use Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Teamwork

Digital literacy

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline, delivering five-star service under pressure while meeting strong customer demand.

You'll be a resilient brand ambassador, confidently recommending and selling our newest food products and using digital tools to enhance the customer experience. This is a frontline, high-energy role requiring flexibility across store areas.