Night-Shift Customer Assistant (Food) + £3/hr Premium

Marks & Spencer Group; Rochester, Strood; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and helping customers find products while working late-night shifts.

You’ll be resilient, digitally confident, and ready to roll up your sleeves, using Sparks App and in-store devices to assist shoppers and drive sales. This role offers varied shifts and a chance to grow with a fast-moving, customer-focused team.

Qualifications

• Excellent customer service skills.
• Able to work late nights and weekends.
• Comfort with digital tools and apps.
• Team-oriented with strong communication.

Responsibilities

• Assist customers and sell products on the shop floor.
• Use Sparks App and in-store devices to help customers.
• Provide five-star service during peak times.
• Be flexible across store areas.

Skills

Customer service

Teamwork

Adaptability

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group in the United Kingdom is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and helping customers find products while working late-night shifts.

You’ll be resilient, digitally confident, and ready to roll up your sleeves, using Sparks App and in-store devices to assist shoppers and drive sales. This role offers varied shifts and a chance to grow with a fast-moving, customer-focused team.