Night Shift Customer Assistant – Food, +£3/h Unsocial

Marks & Spencer Plc; Northallerton; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc in Northallerton is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our range to customers.

Role involves late-night hours (20:00-06:00) with the unsocial +£3.00 p/h premium for hours between 22:00 and 06:00. You’ll use Sparks App and in-store devices to boost the customer experience and support store targets.

Qualifications

• Excellent customer service skills and ability to work under pressure.
• Comfort with using digital tools to assist customers.
• Able to work in a team and contribute to a positive store environment.
• Flexible and adaptable to different store areas and shifts.

Responsibilities

• Provide five-star customer service at pace during busy periods.
• Utilise Sparks App and in-store devices to assist customers and sell products.
• Be a team player, contributing to a high-energy store environment.
• Adapt to different areas of the store as needed and work across varied shifts.

Skills

Customer service

Digital literacy

Teamwork

Flexible/adaptable

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in Northallerton is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our range to customers.

Role involves late-night hours (20:00-06:00) with the unsocial +£3.00 p/h premium for hours between 22:00 and 06:00. You’ll use Sparks App and in-store devices to boost the customer experience and support store targets.