Night Shelter Manager - Cold Weather SWEP Lead

Morgan Hunt UK Ltd; West End; On-site; GBP 38,000 - 46,000; Full time

Job summary

Morgan Hunt UK Ltd is recruiting an experienced Night Team Manager to oversee two SWEP services in Victoria and Kilburn, London, supporting rough sleepers during cold weather.

You will lead shifts, supervise staff, manage safeguarding, risk and performance, and build partnerships with Westminster City Council and health services. This temporary role runs for 2–3 months, 37.5 hours per week, with a Friday day shift potentially home-based.

Qualifications

• Significant management experience in homelessness, rough sleeping, supported housing or services for people with multiple disadvantages.
• Proven experience leading and developing staff teams.
• Strong knowledge of adult safeguarding, risk management and incident response.
• Experience in trauma-informed support, case management and quality assurance.
• Understanding of performance monitoring and contractual requirements.

Responsibilities

• Lead the day-to-day operation of the cold weather shelters, ensuring safe and effective service delivery.
• Supervise, motivate and develop staff, including Shift Leads and Night Support Workers.
• Coordinate recruitment, staff induction and workforce deployment.
• Oversee safeguarding, risk assessments, incident management and client wellbeing.
• Embed trauma-informed and psychologically informed approaches.
• Monitor support plans, case records, service quality and performance.
• Build effective partnerships with Westminster City Council, housing, outreach and health services.
• Contribute to contract monitoring, service reviews and budget management.

Job description

Morgan Hunt UK Ltd is recruiting an experienced Night Team Manager to oversee two SWEP services in Victoria and Kilburn, London, supporting rough sleepers during cold weather.

You will lead shifts, supervise staff, manage safeguarding, risk and performance, and build partnerships with Westminster City Council and health services. This temporary role runs for 2–3 months, 37.5 hours per week, with a Friday day shift potentially home-based.