Night Security Officer

Riggs D.C; Greater London; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Guest meals on duty

Discounts on Lore Group hotels (if/app

Employee discounts and benefits

Health and life assurance

Volunteer leave

Training and career development

Job summary

Sea Containers London is seeking a professional Night Security Officer to safeguard guests, colleagues and the property throughout the night. You will maintain a visible security presence, conduct rounds, monitor CCTV and respond to incidents with calm professionalism.

We require a valid SIA licence and previous hotel or security experience. This role offers a competitive salary and extensive benefits, with a focus on guest safety and seamless overnight operations in London.

Qualifications

• A valid SIA licence is essential.
• Previous hotel security or similar environment experience is desirable.
• Calm, professional and confident approach when dealing with incidents.
• Strong communication and record-keeping skills.
• Ability to work nights, weekends and bank holidays.

Responsibilities

• Maintain a visible security presence during night operations.
• Patrol guest areas, public spaces, back-of-house and entrances.
• Monitor CCTV, alarms, access control and security equipment.
• Respond promptly to incidents, emergencies and guest/colleague concerns.
• Control access and challenge unauthorised persons.
• Record and report incidents, accidents and suspicions accurately.
• Support the Night Manager and hotel team in emergencies.
• Check fire exits and emergency equipment regularly.
• Assist with fire alarms, evacuations and procedures.
• Liaise with emergency services, contractors and external parties.
• Protect guests, staff, assets and property.
• Ensure equipment functioning and report faults.
• Maintain security logs and handovers.
• Provide clear handovers to incoming team.
• Present a professional appearance and positive representation.
• Work with overnight team to ensure safe guest experience.

Skills

SIA Licence

Security experience

Customer service

Job description

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

Night Security Officer

We are looking for a professional, vigilant and customer-focused Night Security Officer to join our team. As Night Security Officer, you will play a key role in maintaining a safe and secure environment for our guests, colleagues and property throughout the night. The Security Officer is responsible for monitoring the hotel, responding to incidents, carrying out regular security checks and ensuring our overnight operations run smoothly.

Responsibilities

• Maintaining a visible security presence throughout the hotel during night-time operations.
• Conducting regular patrols of guest areas, public spaces, back-of-house areas, entrances, exits and external areas.
• Monitoring CCTV, alarms, access control systems and other security equipment.
• Responding promptly and professionally to security incidents, emergencies and guest or colleague concerns.
• Managing access to the hotel and challenging unauthorised persons where appropriate.
• Recording and reporting all incidents, accidents, suspicious activity and security concerns accurately.
• Supporting the Night Manager and wider hotel team with emergency situations and operational requirements.
• Carrying out regular checks of fire exits, emergency equipment, plant rooms and other key areas.
• Assisting with fire alarm activations, evacuations and other emergency procedures in accordance with hotel policies.
• Liaising with emergency services, contractors and other external parties when required.
• Supporting the protection of hotel guests, colleagues, assets and property.
• Ensuring all security equipment and systems are functioning correctly and reporting any faults promptly.
• Maintaining accurate security logs, handover information and relevant compliance documentation.
• Providing clear and detailed handovers to the incoming team, highlighting incidents, outstanding issues and areas requiring attention.
• Maintaining a professional appearance and representing One Hundred Shoreditch positively at all times.
• Working closely with the overnight hotel team to ensure a safe, welcoming and seamless guest experience.

What We’re Looking For

• Previous experience in a hotel, hospitality, security or similar environment is desirable.
• A valid SIA licence is essential.
• A calm, professional and confident approach when dealing with incidents or challenging situations.
• Strong communication and interpersonal skills.
• Good written skills and the ability to maintain accurate records and reports.
• A proactive approach to identifying and resolving potential security issues.
• The ability to work independently while also collaborating effectively with the wider hotel team.
• A strong commitment to guest service, confidentiality, health and safety.
• Flexibility to work nights, weekends and bank holidays as required

Salary

£36,305 p/a + service charge + benefits

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• 2 days paid volunteering leave per year
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme

Location: London

Our properties are widely celebrated for their thoughtful design, interesting use of space, engaging restaurants, award-winning bars and the passion of our people. We are passionate about our people and are committed to training, developing, mentoring, and coaching a world-class team to deliver memorable experiences for our guests. As a small, independent group, we are able to offer a personalised career progression on a global stage, with many of our team members having been able to move to our European and American properties, and vice versa, expanding their roles, careers and experiences. We prefer to promote and transfer within our group whenever possible, backed up by tailored training using internal and external resources. We firmly believe our future leaders are alongside us.