Bar Security Officer

Sea Containers London; Greater London; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Guest experience including dinner and

6 complimentary nights a year at Lore/

Lore Group Employee & Immediate Family

Lore Group Friend and Family Rates

50% Employee discount and 25% Friends/

Discounts in spa and cinema

Health cash plan

Life Assurance

Holiday length incentives

Training programmes

Free meals on duty

Ride-to-Work

Season ticket loan

Quarterly awards

Employee assistance programme

Job summary

Sea Containers London is seeking a confident Bar Security Officer to ensure a welcoming guest experience while upholding the highest safety standards across the 12th Knot and Lyaness bars. You’ll maintain visible security, manage entry policies and support the team during busy periods, including events.

The role requires a valid SIA Door Supervisor license, a calm approach under pressure, and flexibility to work late nights and weekends in a vibrant riverside hotel setting.

Qualifications

• SIA Door Supervisor license required.
• Confident, professional and approachable.
• Calm under pressure with good situational awareness.
• Strong communicator and team player.
• Reliable, punctual and able to work late-night and weekend shifts.

Responsibilities

• Providing a visible and professional security presence within our bars and guest areas.
• Welcoming guests and maintaining a friendly, approachable manner.
• Monitoring guest behaviour and identifying potential issues.
• Managing entry and ensuring admission policies are followed.
• Supporting the team with crowd management during busy periods and events.
• Responding calmly to incidents or disputes.
• Working with Bar, Front Office and hotel teams.
• Carrying out regular checks of designated areas.
• Following hotel security procedures and reporting incidents.
• Supporting safety and wellbeing of guests and colleagues.

Skills

SIA License

Door Supervisor

Security presence

Calm under pressure

Strong communicator

Guest-focused

Tools

Security procedures

Job description

A lifestyle Hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

We're looking for a confident, professional and guest-focused Bar Security Officer to join our team at one of our two distinctive bars: 12th Knot or Lyaness.

Working across our vibrant bar operations, you'll play an important role in maintaining a welcoming atmosphere while ensuring the highest standards of safety and security are upheld.

What you'll be doing

• Providing a visible and professional security presence within our bars and guest areas
• Welcoming guests and maintaining a friendly, approachable manner
• Monitoring guest behaviour and identifying potential issues before they escape
• Managing entry and ensuring our admission policies are consistently followed
• Supporting the team with crowd management during busy periods and events
• Responding calmly and professionally to incidents, disputes or challenging situations
• Working closely with the Bar, Front Office and wider hotel teams
• Carrying out regular checks of designated areas
• Following hotel security procedures and accurately reporting incidents
• Supporting the safety and wellbeing of guests and colleagues at all times

A lifestyle Hotel based on London's eccentric South Bank. With over 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

We're looking for a confident, professional and guest-focused Bar Security Officer to join our team at one of our two distinctive bars: 12th Knot or Lyaness.

Working across our vibrant bar operations, you'll play an important role in maintaining a welcoming atmosphere while ensuring the highest standards of safety and security are upheld.

What we're looking for someone who is:

• SIA Door Supervisor licensed
• Confident, professional and approachable
• Calm under pressure with excellent situational awareness
• Comfortable dealing with challenging situations diplomatically
• A strong communicator and team player
• Reliable, punctual and able to work late-night and weekend shifts
• Guest-focused, with a genuine understanding of hospitality
• Previous experience in hotel, bar or nightlife security is desirable

Salary: £36,305 p/a + service charge + benefits

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme