Night Replenishment, Supermarket Assistant

ENGINEERINGUK; Hailsham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading employee-owned business as a Supermarket Assistant, where you'll enhance customer experiences through stock replenishment and order fulfillment. This role offers a chance to work in a dynamic environment with a focus on food trends and customer service. Enjoy flexible working arrangements and contribute to a culture of kindness and respect.

Qualifications

• Effective communication to work as part of a team and with customers.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by managing product markdowns.
• Supporting checkout and Click & Collect orders.
• Maintaining a safe and tidy working environment.

Skills

Communication skills

Job description

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Night Replenishment, Supermarket Assistant

About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Note: Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

About The Partnership

We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're focused on being brilliant at retail, continuously innovating, adapting, and diversifying. We uphold our promise of 'Never Knowingly Undersold' on price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose.

As Partners, we share ownership and the rewards, contribute our voices to our success, and work together through good and challenging times, always treating everyone with kindness and respect.

We own making the Partnership a place where everyone belongs, embracing differences and creating an environment where we can thrive, grow individually and collectively.

As Partners, we make all the difference, and we all own it.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks for successful candidates. You'll be informed and provided with details during recruitment, and we encourage prompt completion of any required documents to avoid delays.
• Vacancies can close early if we receive a high number of applications, so we recommend applying promptly.
• We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.

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