Supermarket Assistant

ENGINEERINGUK; Ashford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading employee-owned business as a Supermarket Assistant, where you'll provide exceptional service and support in a dynamic retail environment. You'll be responsible for stock management, fulfilling orders, and ensuring customer satisfaction, all while working as part of a dedicated team focused on creating a welcoming shopping experience.

Qualifications

• Effective communication skills for teamwork and customer interaction.

Responsibilities

• Ensure shelves are stocked and organized.
• Prepare online customer orders for delivery.
• Reduce wastage by managing product dates.
• Support checkout and Click & Collect operations.
• Maintain a tidy and safe working environment.

Skills

Communication

Job description

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About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
3. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
4. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
5. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

About The Partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks for successful candidates. If required, you'll be informed and provided with information about the vetting process during recruitment. We encourage you to complete any vetting documents promptly to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be necessary for some roles.

We recommend applying promptly as vacancies may close early if we receive a high number of applications.

We support flexible working arrangements to promote good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts where possible. Please discuss this with the hiring manager during your interview.