Night Repatriation Travel Specialist — 24/7 Impact

TRAVEL WITH MEON LIMITED; Sheet; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible working hours

Night shifts

Performance incentives

Meaningful work

Job summary

Meon Travel is seeking a Night Repatriation Travel Consultant to join our 24/7 operations team in Petersfield. You’ll coordinate urgent medical repatriations and arrange flights and accommodations with care and urgency.

You’ll handle end-to-end cases, work with Galileo or Amadeus booking systems, and adapt to flexible night shifts, including potential part-time arrangements for the right candidate. This role rewards accuracy, empathy, and proactive problem-solving in a fast-paced, compassionate

Qualifications

• Minimum of 2 years in the travel industry.
• Experience with Galileo or Amadeus booking systems is highly desirable.
• Exceptional attention to detail and accuracy.
• Strong organisational and time-management skills.
• Positive, solutions-oriented attitude and willingness to learn.
• Excellent communication skills with a confident and compassionate telephone manner.

Responsibilities

• Arrange tailored flight and accommodation solutions for emergency medical assistance cases across the globe.
• Assess client needs with empathy and precision, offering expert travel plans.
• Manage repatriation cases end-to-end—from initial contact to final booking.
• Collaborate with colleagues and contribute to process improvements to enhance efficiency and customer satisfaction.

Skills

Travel industry experience

Booking systems (Galileo)

Booking systems (Amadeus)

Attention to detail

Time management

Communication skills

Tools

Galileo

Amadeus

Job description

Meon Travel is seeking a Night Repatriation Travel Consultant to join our 24/7 operations team in Petersfield. You’ll coordinate urgent medical repatriations and arrange flights and accommodations with care and urgency.

You’ll handle end-to-end cases, work with Galileo or Amadeus booking systems, and adapt to flexible night shifts, including potential part-time arrangements for the right candidate. This role rewards accuracy, empathy, and proactive problem-solving in a fast-paced, compassionate