Trainee Repatriation Travel Consultant

Meon Travel Ltd.; Sheet; Sur place; GBP 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Regular team incentives

Top performers earn a celebratory trip

Résumé du poste

Meon Travel Ltd. in Petersfield is seeking a Trainee Repatriation Travel Consultant to start a purposeful career in emergency travel support. You will learn to manage cases from first request to final booking with full training and mentoring.

This hands-on role emphasizes empathy, attention to detail, and teamwork in a fast-paced 24/7 operation, with full in-office training and opportunities to progress.

Qualifications

• No years of experience required; potential, attitude and enthusiasm are valued.
• Interest in travel, logistics, or helping people.
• Strong organisation skills and great attention to detail.
• Ability to stay calm when things get busy.
• Confident communication skills, especially over the phone.
• Common sense, good judgment, and a collaborative mindset.
• Knowledge of Galileo or Amadeus is a bonus but not essential.

Responsabilités

• Learn to book flights and accommodation for medical repatriation cases.
• Manage cases from first request to final booking with prioritisation and problem-solving.
• Communicate clearly with clients, partners and colleagues.
• Suggest ideas to improve how we work as you build confidence.
• thrive in a fast-paced, collaborative team environment.

Connaissances

Interest in travel

Great communication

Strong organisation

Calm under pressure

Team player

Willingness to learn

Outils

Galileo

Amadeus

Description du poste

Looking for a career that actually means something? Welcome to Meon Travel.

We’re specialists in travel for the global Medical Emergency Assistance industry supporting people at some of the most critical moments of their lives. Whether it’s helping someone return home after illness or coordinating urgent, time-sensitive travel, our work makes a real-world difference every single day.

And now, we’re excited to welcome Trainee Repatriation Travel Consultants to our growing team.

No two days here are the same. You’ll learn fast, be supported every step of the way, and become part of a warm, close-knit, 24/7 operation that balances compassion with calm expertise.

Your Role:

(Don’t worry, we’ll teach you everything you need to know!)

This is a hands-on, supported trainee role where you’ll learn how to manage emergency travel from start to finish. With full training and mentoring, you’ll gradually build confidence and skills while working alongside experienced consultants.

You’ll learn how to:

• Book flights and accommodation for people requiring medical repatriation.
• Understand each case with empathy, care, and attention to detail.
• Manage cases from first request to final booking, learning how to prioritise and problem-solve in real time.
• Communicate clearly and professionally with clients, partners, and colleagues.
• Spot opportunities to improve how we work and contribute ideas as you grow in confidence.
• Thrive in a fast-paced environment where teamwork really matters.

What We’re Looking For:

You don’t need years of experience, we’re looking for potential, attitude, and enthusiasm.

We’d love to hear from you if you have:

• A genuine interest in travel, logistics, or helping people.
• A positive, can-do attitude and a real desire to learn.
• Strong organisation skills and great attention to detail.
• The ability to stay calm when things get busy.
• Confident communication skills, especially over the phone.
• Common sense, good judgment, and a collaborative mindset.
• Previous travel experience or knowledge of systems like Galileo or Amadeus is a bonus but absolutely not essential.

Based in Petersfield, with full, in-office training and support.

A 24/7, 365-day operation — but no night shifts for this role.

Full-time position, averaging 40 hours per week, across a mix of shifts:

• Early: 08:00–17:00
• Mid: 10:00–19:00 or 11:00–20:00
• Late: 13:00–22:00

And because great work deserves recognition:

Regular team incentives.

Top performers earn a celebratory trip to New York

Why Meon Travel?

Because here, your work matters.

You’ll be joining a business known for excellence, compassion, and trust but just as importantly, you’ll be joining a team that genuinely supports one another. We celebrate learning, growth, and the difference we make together.

If you’re looking for a role with purpose, progression, and people who care, this could be the start of something special.

Ready to launch your career somewhere meaningful?