Night Relief Concierge — Youth Housing Support

Totalwellnessacupuncture; Ipswich; Hybrid; GBP 17,000 - 19,000; Full time

Job summary

Orwell Housing Association seeks a Relief Concierge (Night Worker) at Christchurch House in Ipswich to help create a safe and supportive environment for young people who are homeless or at risk. You will work overnight, conduct building safety checks, respond to concerns, and ensure a high standard of care within a collaborative team.

We value compassion, clear communication, and the ability to stay calm when managing challenging situations.

Qualifications

• Compassionate and committed to supporting young people.
• Confident, respectful communication with residents and colleagues.
• Ability to stay calm and de-escalate conflict while safeguarding people.

Responsibilities

• Overnight building safety checks and safety monitoring.
• Respond to concerns from residents and colleagues; take appropriate actions.
• Maintain accurate records and work with partner agencies to ensure a high-quality service.

Skills

Compassionate

Communication

Calm under pressure

Independent night shift

Customer-facing

Job description

Orwell Housing Association seeks a Relief Concierge (Night Worker) at Christchurch House in Ipswich to help create a safe and supportive environment for young people who are homeless or at risk. You will work overnight, conduct building safety checks, respond to concerns, and ensure a high standard of care within a collaborative team.

We value compassion, clear communication, and the ability to stay calm when managing challenging situations.