Night Receptionist

Leonardo Hotels; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Special room rates across UK & Europe

Staff recognition scheme with vouchers

Talent referral scheme

Wellbeing calendar and training

Job summary

Leonardo Royal Hotel London St Pauls is looking for a Night Receptionist to warmly welcome guests and manage the check-in and check-out processes on-site. You will be the first point of contact, providing genuine hospitality and local recommendations to ensure a memorable stay.

Join a vibrant team at one of Leonardo’s UK hotels, with opportunities for development through training and progression, and benefits like special staff rates and wellbeing initiatives.

Qualifications

• Be warm and friendly with guests and colleagues.
• Provide excellent customer service during check-in and check-out.
• Demonstrate strong organisational skills and reliability.

Responsibilities

• Organise all aspects of check-in and check-out.
• Be the face and ambassador of the hotel to guests.
• Offer genuine hospitality and local recommendations.

Skills

Warm personality

Customer service

Organisational skills

Courtesy

Local knowledge

Job description

## Night ReceptionistApply: Leonardo Royal Hotel London St Pauls: Full time: Posted Today: JR106501Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Night Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you.Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests genuine hospitality at our hotel!If you’re our ideal Receptionist, you will:• Be yourself!• Be passionate to make a difference and eager to bring new ideas to the table• Be courteous to guests and colleagues at all times• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city• Have top-notch organisational skills• Be dependable, and a reassuring influence for guestsSome of the perks our Night Receptionist could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Night Receptionist?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!