Night Reception Team Member - Flexible Hours & Growth

Travelodge; Southampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room discount

Friends & family discount

Anniversary voucher

Retailer discounts

Aspire Programme

Incentive schemes

Job summary

Travelodge Southampton is seeking a Night Reception Team Member on a Full Time contract. You will welcome guests, check them in, and help maintain a safe, friendly hotel environment in the overnight hours. The role involves setting up for the next day, stocking housekeeping trolleys, and occasionally serving at the bar.

No prior experience is required as comprehensive coaching is provided; there are opportunities for development through our Aspire Programme and various incentives.

Qualifications

• Welcomes guests at check-in and provides friendly, helpful assistance.
• Maintains a positive guest experience with effective communication.

Responsibilities

• Welcoming guests and checking them in at night.
• Address noise complaints and evictions as needed.
• Prepare hotel for the next day: set up housekeeping trolleys and breakfast prep.
• Serve behind the bar when required.
• Support Aspire Programme and incentives to grow into management roles.

Skills

Guest relations

Customer service

Communication skills

Teamwork

Job description

Travelodge Southampton is seeking a Night Reception Team Member on a Full Time contract. You will welcome guests, check them in, and help maintain a safe, friendly hotel environment in the overnight hours. The role involves setting up for the next day, stocking housekeeping trolleys, and occasionally serving at the bar.

No prior experience is required as comprehensive coaching is provided; there are opportunities for development through our Aspire Programme and various incentives.