Night Porter — Guest Care & Safety Champion

Castlebridge Hospitality; Winchester; Hybrid; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Staff room rates

Dining discount 50%

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare plans

Referral schemes

Flexible shifts

5-Star Service rewards

Wagestream access

Employee assistance programme

Internal social hub

Zusammenfassung

Castlebridge Hospitality’s voco Winchester Hotel & Spa is seeking a proactive Night Porter to welcome guests and deliver outstanding service. You will respond to guest feedback, uphold standards, and work nights to keep the property running smoothly.

Responsibilities include regular safety patrols, maintaining cleanliness, and presenting the hotel for morning arrival. Candidates must be eligible to work in the UK and are encouraged to grow through our apprenticeship programme and benefits.

Qualifikationen

• Experience of working nights in a hotel or hospitality setting.
• Eligible to live and work in the UK.
• Commitment to high standards of guest care and service.

Aufgaben

• Greet guests warmly and provide exceptional customer care.
• Handle guest comments and complaints constructively and empathetically.
• Maintain safety, cleanliness, and general appearance through routine patrols.
• Ensure hotel is presented and ready for guests each morning.

Kenntnisse

Night shift experience

Customer service

Communication

Health and safety

Jobbeschreibung

Castlebridge Hospitality’s voco Winchester Hotel & Spa is seeking a proactive Night Porter to welcome guests and deliver outstanding service. You will respond to guest feedback, uphold standards, and work nights to keep the property running smoothly.

Responsibilities include regular safety patrols, maintaining cleanliness, and presenting the hotel for morning arrival. Candidates must be eligible to work in the UK and are encouraged to grow through our apprenticeship programme and benefits.