Night Porter — Guest Care, Security & Breakfast Prep

Coach and Horses, Kew; Richmond; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free meals

Weekly pay

28 days holiday

20% discount in pubs; 30% discount on"

Share Save Scheme

Company pension

Job summary

The Coach & Horses in Richmond is seeking a Night Porter to help ensure guest safety and smooth overnight operations in our pub and hotel. You will greet late arrivals, respond to guest requests, and maintain room standards with attention to detail.

This role emphasizes exceptional customer service, a friendly, outgoing personality, and the ability to work independently. You’ll assist with early breakfast setup and conduct Health and Safety checks and audits as required.

Qualifications

• Passion to deliver exceptional customer service
• Friendly outgoing personality
• Self-motivated and able to work alone at times
• Excellent communication skills
• Impeccable eye for detail

Responsibilities

• Greet guests arriving late and assist with check-in and requests
• Maintain room standards and perform nightly checks and safety audits
• Assist with breakfast setup and service preparations
• Ensure security and safety of guests and property during night hours

Job description

The Coach & Horses in Richmond is seeking a Night Porter to help ensure guest safety and smooth overnight operations in our pub and hotel. You will greet late arrivals, respond to guest requests, and maintain room standards with attention to detail.

This role emphasizes exceptional customer service, a friendly, outgoing personality, and the ability to work independently. You’ll assist with early breakfast setup and conduct Health and Safety checks and audits as required.