Night Porter: Flexible Shifts & 33% Dining Discount

Toby Carvery; Hull and East Yorkshire; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Pension

28 days holiday

Discounts across brands

Free shares

Employee helpline

Job summary

Toby Carvery is seeking a Night Porter to welcome guests, manage late arrivals, and support breakfast and front-of-house operations across our sites. The role emphasizes safety, cleanliness, and delivering a warm, efficient guest experience during the night shift.

The position requires independent work, a can-do attitude, and excellent communication. Training and a friendly team environment are provided, with shifts typically from 11pm to 7am.

Qualifications

• Passionate about guest care.
• Comfortable working independently and lone working.
• A can-do attitude.
• Professionalism under pressure.
• Great eye for detail.
• Enjoys and wants to be an active member of a team.
• Excellent verbal communication.
• An understanding of what excellent guest service looks like.

Responsibilities

• Be the first point of contact when checking in late arrivals and walk-ins.
• Ensure a warm, friendly and genuine welcome to all guests.
• Tasks may include cleaning front of house, external breakfast areas, and setting up meeting rooms for the next day.
• Ensure guest and business safety and security is top priority at all times.
• In the event of a fire, evacuating all guests and team from the business safely and quickly.
• Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.

Skills

Guest care

Independent work

Team player

Communication

Attention to detail

Safety awareness

Job description

Toby Carvery is seeking a Night Porter to welcome guests, manage late arrivals, and support breakfast and front-of-house operations across our sites. The role emphasizes safety, cleanliness, and delivering a warm, efficient guest experience during the night shift.

The position requires independent work, a can-do attitude, and excellent communication. Training and a friendly team environment are provided, with shifts typically from 11pm to 7am.