Night Porter: Flexible Overnight Ops & Guest Care

Aimbridge Hospitality, LLC; Liverpool; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Access to Stream - Stream up to 40%pay

24/7 access to our employee assistance

Uncapped incentives to reward you for

Flexible working opportunities

Job summary

Aimbridge Hospitality is seeking a Night Porter to safeguard guests, staff and the hotel during night hours, with routine security checks and breakfast preparation at 6am. You will greet guests, respond to issues with courtesy, and support night-time operations across departments as required.

The role emphasizes strong attention to detail, excellent communication, and the ability to work overnight shifts and commute to the hotel.

Qualifications

• Must be 18+ years old.
• Comfortable with night shifts and commuting to the hotel.
• Excellent customer service and communication skills.

Responsibilities

• Ensure the safety and security of guests, staff and the hotel during night hours.
• Carry out a minimum of two security checks at regular intervals.
• Assist with breakfast preparation at 6am and liaise with guests to resolve issues professionally.
• Provide courteous service to guests and residents and handle requests or complaints.
• Support night-time operations across departments (F&B, maintenance and front desk) as needed.

Skills

Attention to detail

Communication skills

Customer service

Night shift suitability

Job description

Aimbridge Hospitality is seeking a Night Porter to safeguard guests, staff and the hotel during night hours, with routine security checks and breakfast preparation at 6am. You will greet guests, respond to issues with courtesy, and support night-time operations across departments as required.

The role emphasizes strong attention to detail, excellent communication, and the ability to work overnight shifts and commute to the hotel.