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Night Porter - 4on 4off

The Red Carnation Hotel Collection (Red Carnation Hotels)

London

On-site

GBP 25,000 - 30,000

Full time

Yesterday

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Job summary

A leading hotel collection is seeking a Night Porter to join their team in London. The role involves ensuring guest satisfaction through excellent service, managing luggage, and assisting with various requests. Ideal candidates will have previous experience in a luxury hotel setting and possess strong communication skills. Benefits include a competitive salary, holiday allowance, and professional development opportunities.

Benefits

Holiday allowance starting at 20 days

Professional learning and development opportunities

Recommend a friend bonus scheme

Enhanced paid maternity and paternity leave

Discounted accommodation rates

Two paid volunteering days each year

Employee Assistance Programme

Free meals on duty

Qualifications

Previous Night Porter Experience ideally in luxury hotels.
Excellent communication skills and attention to detail.

Responsibilities

Ensure guests' luggage is delivered correctly.
Assist with reception and concierge requests.
Prepare and deliver room service orders.

Skills

Communication

Attention to Detail

Reliability

Flexibility

Team Player

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2 days ago Be among the first 25 applicants

Join to apply for the Night Porter - 4on 4off role at The Red Carnation Hotel Collection (Red Carnation Hotels)

Night Porter 4 on - 4 off ***luxury hotel***

Incredible benefits

We are looking for an enthusiastic Night Porter to join our family on a full time basis. We are looking for someone with previous hotel Night Porter experience with excellent communication skills and strong attention to detail. Has a positive attitude towards training and development and enjoys delivering personalised outstanding service to our guest. This position reports to the Night Manager and the Front of House Manager.

Location: The Chesterfield Mayfair Hotel, W1J 5EB

Employment type: Full-time

Working pattern: 4 days on 4 days off

Salary: £25,397 Per Annum + Service Charge

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

The Chesterfield Mayfair Hotel part of Red Carnation Hotels is a four star boutique hotel based in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as 7 different events spaces, a Butler’s Restaurant, a Terrace Bar and a Conservatory where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.

Key Responsibilities Of a Night Porter

Ensure guests luggage is delivered correctly
Provide great knowledge of the hotel and local area
Assist with reception and concierge requests
Answer general guest queries
Prepare and deliver room service orders after Kitchen team has finished for the day
Ensure the lobby and front area of the hotel is presentable and clean at all times

What are we looking for?

Previous Night Porter Experience: Ideally within a luxury or five-star hotel setting, with a clear understanding of hotel operations during overnight shifts.
Excellent Communication Skills.
Attention to Detail.
Reliability & Flexibility: Dependable and flexible, able to handle a variety of tasks while maintaining high standards of service.
A Team Player a to work closely with other departments.

What's in it for you?

Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
Professional, award winning learning and development opportunities from day one.
Fantastic recommend a friend and family bonus scheme worth up to £600.
Enhanced paid maternity leave & paternity leave.
50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
Discounted accommodation rates at Red Carnation Hotels worldwide.
Two paid volunteering days each year, because we care about our community.
Access to immediate Employee Assistance Programme, because we care about our employees.
Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
Social and team building events per hotel.
Global Employee Appreciation Party, where we get to celebrate our incredible teams.
Free meals on duty.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Hospitality

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