Night Porter

The Mad Hatter Hotel, Southwark; Greater London; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Career paths across pubs & hotels

Supportive environment

Learning and development programs

Food & drink discount: 25% (increasing

Tips paid weekly

Discounted hotel stays

My Fuller’s benefits platform

Healthcare Cash Plan (after 1 year)

Full induction and training

Wagestream access

Job summary

Fuller’s is seeking a friendly Night Porter to welcome late arriving guests and provide assistance throughout the night at The Mad Hatter Hotel in Southwark. You’ll help with late check-ins and check-outs and leave guests with a positive first and last impression.

We offer career paths across pubs and hotels, a supportive team environment, perks including food and drink discounts, access to wellbeing and financial perks, and comprehensive induction and training to help you grow in hospitality.

Qualifications

• Friendly and welcoming presence for late arriving guests.
• Ability to assist guests and provide support through the night.
• Experience in hotel/guest services preferred.

Responsibilities

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.

Job description

Join Fuller’s: Where the true you thrives anddiversity is embraced. At Fuller’s we don't just offer jobs, we invite you tocelebrate your authentic self. Our four core values – doing things the rightway, being part of the family, celebrating individuality and always asking what’snext? – define the essence of who we are.

Located in-between Southwark station and Blackfriars Bridge, The Mad Hatter Hotel attracts a mixed crowd of business and tourist travellers. There are 30 bedrooms, plus a busy downstairs pub serving fresh food and real ales.

What wecan offer you:

• An exciting variety of career paths: Explore a widerange of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strivefor a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and developmentprograms to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubsand hotels for you and your friends and family. Increasing to 30% after oneyear, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourlypay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’sFamily
• Access to ‘My Fuller’s’ – our online benefitsplatform where you can make savings at 100s of retailers and access discountedgym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us youwill have access to a 24-hour GP service and the ability to claim your moneyback for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings asyou earn them with Wagestream. Thismeans you won’t always need to wait until payday.

What welook for in a Night Porter:

• Providea friendly and welcoming presence for late arriving guests.
• Offerassistance and support to guests throughout the night.
• Manage late check-ins and early check-outs,contributing to guests' first and last impressions of the hotel.
• A warmand engaging personality, going above and beyond to make guests feelcomfortable.