Night Porter

TN United Kingdom; Stratford-upon-Avon; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join an innovative and welcoming company where your individuality is celebrated. As a Night Porter, you'll play a crucial role in ensuring guests feel comfortable and valued during their stay. This position offers an exciting opportunity to engage with a diverse clientele in a historic hotel setting. With a focus on personal and professional growth, you'll benefit from extensive training and a supportive work environment. Enjoy a range of perks, including discounts on food and drink, hotel stays, and access to health services. If you're passionate about hospitality and eager to make a difference, this role is perfect for you.

Benefits

25% discount on food and drink

Healthcare Cash Plan

Discounted hotel stays

Access to online benefits platform

Full induction and training

Qualifications

• Friendly and welcoming demeanor for late-night guests.
• Ability to manage late check-ins and early check-outs.

Responsibilities

• Provide assistance and support to guests throughout the night.
• Create a warm and engaging atmosphere for guests.

Skills

Customer Service

Communication Skills

Problem-Solving

Job description

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Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s, we don't just offer jobs; we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – define our essence.

A historic place, recently renovated, The White Swan offers high-standard accommodation to Stratford-upon-Avon tourists. It features 41 bedrooms, a busy bar and restaurant, and function rooms popular for private parties and wedding receptions.

What we can offer you:

• An exciting variety of career paths across our pubs and hotels.
• Supportive environment: We prioritize people and foster a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink across all our pubs and hotels for you and your friends and family, increasing to 30% after one year, 35% after three years, and 40% after five years.
• A fair share of tips, paid weekly on top of your hourly pay.
• Discounted hotel stays at Fuller’s hotels.
• Access to ‘My Fuller’s’ – our online benefits platform offering savings at retailers and discounts on gym memberships, cinema tickets, and more.
• Healthcare Cash Plan: After one year, access to a 24-hour GP service and reimbursement for dentist and eyecare appointments.
• Full induction and training.
• The option to receive up to 35% of your earnings as you earn them with Wagestream, allowing you to access earnings before payday.

What we look for in a Night Porter:

• Provide a friendly and welcoming presence for late arriving guests.
• Offer assistance and support to guests throughout the night.
• Manage late check-ins and early check-outs, contributing to guests' first and last impressions of the hotel.
• A warm and engaging personality, going above and beyond to make guests feel comfortable.