Night Porter

Red Squirrel (92356); Stevenston; On-site; GBP 22,000 - 27,000; Full time

Job summary

Marston’s, une entreprise reconnue comme le meilleur employeur de pub, recherche un Night Porter pour gérer les opérations nocturnes. Vous serez la première ligne de support pour nos clients, assurant leur sécurité et leur satisfaction. Rejoignez une équipe dynamique où votre personnalité compte et profitez d'un contrat avec des avantages tels que des réductions et des programmes de formation.

Benefits

30% de réduction dans tous les pubs, restaurants et hôtels

Contrat d'heures fiables

Offre de repas à 4,50£

Heures flexibles et à temps partiel

Accès à une vaste gamme de réductions

Programmes d'apprentissage passionnants

Atmosphère amicale et vivante

Accès à un soutien pour le bien-être financier et mental

Qualifications

• Capacité à travailler durant les heures de nuit.
• Compétences en communication avec les clients.
• Autonomie et capacité à gérer des situations variées.

Responsibilities

• Prendre soin des besoins des clients de l'hôtel face à face et par téléphone.
• Assurer la sécurité des clients et du bâtiment pendant la nuit.
• Compléter les tâches pour préparer le succès de l'équipe le lendemain.

Skills

Professionnalisme

Accueil

Ressources

Job description

We’re on the lookout for a Night Porter to join our team!

Make a difference to the moments that matter to us and our guests.As the face of our Marston’s Inns after hours, you’ll be solely responsible for running the business overnight. Self-reliant, you’ll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that’s not all, you’ll be on call to support our guests – ensuring their hotel stay is a memorable one.

As Night Porter and part of our wider hotel and pub team you’ll:

• Work throughout the night. Usually between 11pm and 7am
• Be on call to take care of our guests needs, over the phone and face to face
• Be professional and friendly when interacting with guests
• Be responsible for the safety and security of the pub and hotel guests
• Complete tasks that set the pub and hotel team up for success the following day

What comes next is up to you:Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us:You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.