Night Porter/Security

Mar Hall; Bishopton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Mar Hall Hotel, Golf & Spa Resort recherche un Night Porter motivé et expérimenté pour rejoindre son équipe. Le candidat idéal devra gérer diverses responsabilités, y compris le service aux clients, les vérifications de sécurité et le nettoyage des espaces publics. Ce rôle essentiel au fonctionnement de l’hôtel est idéal pour une personne autonome et proactive, ayant de bonnes compétences en communication.

Benefits

Hébergement à l'hôtel

Réductions sur la nourriture, le golf et le spa

Réduction pour amis et famille

Parking gratuit sur place

Accès gratuit aux installations de loisirs

Programme d'assistance aux employés

Qualifications

• Expérience dans un rôle similaire exigée.
• Capable de travailler de manière autonome et en équipe.
• Doit être disponible entre 23h et 7h.

Responsibilities

• Effectuer des tâches de nettoyage dans les espaces publics.
• Servir les clients durant la nuit et effectuer des vérifications de sécurité.
• Assurer une bonne communication avec tous les départements de l’hôtel.

Skills

Autonomie

Travail en équipe

Anglais courant

Job description

About Us

Are you ready to be part of a new and exciting journey?

Mar Hall Hotel, Golf & Spa Resort, a gem nestled in the heart of Scotland, has recently been acquired by Dutco, a prestigious Dubai-based company, with ambitious plans for luxury and innovation. Our extensive refurbishment programme includes expanding and upgrading the property to see it repositioned as one of the best hotels in Scotland and an international destination. Plans include new luxury woodland lodges, revitalised golf, spa & leisure facilities, and a refurbishment of our guestrooms and public spaces.

As we embark on this thrilling new chapter, we are searching for a skilled and dedicated Night Porter to join our team and be a part of this exciting new world.

Key responsibilities of the Night Porter will include:

• General cleaning duties of the public areas
• Serving guests during the night
• Security checks and securing the building.
• That guest needs are anticipated and requests followed up
• Ensure good communication with all departments throughout the hotel
• Handle, follow up and communicate any comments or complaints
• Be familiar with and promote hotel facilities and attractions within the estate
• Assist guests with any requests e.g. information, making bookings, directions
• Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift
• Ensure you have a well-founded understanding of all Hotel regulations
• Ensure all access to the hotel is secure as required by hotel policy and procedure
• Complete all incident reports and distribute to relevant departments
• Record any unusual occurrences or problems arising to the Night Manager and take appropriate action
• Ensure that wake up calls are made promptly
• Order and deliver newspapers
• Report any faulty equipment to the relevant persons

The Ideal Night Porter:

• Experience working in a similar role
• Able to work on own initiative and as part of a team
• Proficient English
• Is able to work between the hours of 11pm – 7am

Benefits:

• Hotel Accommodation, Food, Golf & Spa discounts
• Friends and family discounts
• Recommend a Friend
• Free on-site parking
• Complimentary use of Leisure Facilities
• Employee Assistant Programme