Night Front Desk & Guest Services Specialist

Harbour Hotels; Sidmouth; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Meals included on duty

Hotel stay discounts

F&B discounts across Harbour Hotels

Job summary

Harbour Hotels are offering a superb Night Porter opportunity to join the team. You will support the Night Manager in looking after guests and the hotel throughout the night, with a sound knowledge of Front Office procedures and experience of Opera to perform check-in and check-out when required.

This position suits someone with previous hotel night experience, who is self-motivated and passionate about service excellence, with opportunities for progression across Harbour Hotels.

Qualifications

• Experience in hotel night operations.
• Knowledge of Front Office procedures.
• Experience with Opera PMS.

Responsibilities

• Support Night Manager in guest care and hotel operations overnight.
• Handle check-in and check-out processes during night shifts when required.

Skills

Front Office procedures

Night shift experience

Tools

Opera PMS

Job description

Harbour Hotels are offering a superb Night Porter opportunity to join the team. You will support the Night Manager in looking after guests and the hotel throughout the night, with a sound knowledge of Front Office procedures and experience of Opera to perform check-in and check-out when required.

This position suits someone with previous hotel night experience, who is self-motivated and passionate about service excellence, with opportunities for progression across Harbour Hotels.