Night Porter

Hilton; Nottingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join Hilton as a part-time member of the Front of House Team, where you'll provide exceptional customer service in the hotel lobby. This role requires a positive and welcoming demeanor to enhance the guest experience. Enjoy various team member rewards including healthy meals on duty and personal development programs.

Benefits

Hourly Rate of £12.52

Smart uniform provided

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts with Perks at Work

28 days holiday including bank holidays

Discounted dental and health cover

Guest Experience Day after probation

Modern and inclusive Team Member’s areas

Qualifications

• Positive, energetic, and welcoming individual.
• Great communication skills.

Responsibilities

• Display and deliver exceptional levels of customer service.
• Welcome guests and assist with their luggage during their stay.

Skills

Communication

Customer Service

Positivity

Energy

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! -No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Please note that, this is a part-time role.

A WORLD OF REWARDS

• Hourly Rateof £12.52
• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts:with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Guest Experience Dayafter successfully passing probation
• Modern and inclusiveTeam Member’s areas

You will join the Front of House Team, working directly in the hotel lobby.

You enjoy displaying and delivering exceptional levels of customer service, welcoming our guests and assisting with their luggage and anything they need during their stay.

Are you a positive, energetic and welcoming individual with great communication skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company