NIGHT PORTER

TN United Kingdom; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established venue in Wimbledon Village is seeking a Night Porter to join their team. This role is vital for maintaining guest safety and ensuring a welcoming atmosphere during the night. The ideal candidate will be passionate about delivering exceptional customer service and possess strong communication skills. With responsibilities ranging from greeting guests to conducting health and safety checks, this position offers a unique opportunity to contribute to a busy pub and hotel environment. Join a forward-thinking company that values training and development, and enjoy benefits like a company pension scheme and discounts at all locations.

Benefits

Access to Career Pathway

Weekly Pay

28 Days Holiday

20% Discount in All Young’s Pubs

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience in a similar environment is essential.
• Self-motivated and comfortable working independently.

Responsibilities

• Ensure guest safety and security during the night.
• Deal with guest requests and check in late arrivals.
• Conduct health and safety checks and audits.

Skills

Customer Service

Communication Skills

Attention to Detail

Job description

Job Description: Night Porter

The Dog & Fox is an iconic pub and hotel located in the heart of Wimbledon Village. We are an established venue offering a range of services including a pub, restaurant, and boutique hotel with 28 bedrooms. Our location is easily accessible, just a 10-minute walk from Wimbledon train station and served by several bus routes. We are busy throughout the year, hosting events such as the Wimbledon Tennis Championships in summer and Christmas functions in winter.

What We Offer Our Night Porters:

• Access to our Career Pathway, Apprenticeships, and training and development courses
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young’s pubs and hotels
• Share Save Scheme
• Company Pension Scheme

What We Look for in a Night Porter:

As a Night Porter, you will have a passion for delivering exceptional customer service with a friendly and outgoing personality. You should be self-motivated and comfortable working independently at times. Experience in a similar environment, excellent communication skills, and an impeccable eye for detail are essential.

Your role will be crucial in ensuring guest safety and the security of our pub and hotel during the night. Responsibilities include dealing with guest requests, greeting and checking in late arrivals, maintaining room standards, setting up for breakfast service, and conducting health and safety checks and audits as necessary.