Night Porter

Beaverbrook; Leatherhead; On-site; GBP 26,000; Full time

Job summary

Beaverbrook is seeking a Night Porter to ensure guest safety and satisfaction during overnight shifts. Responsibilities include late check-ins, early check-outs, and providing food and drink service while maintaining high standards of service in a luxury setting. Staff accommodation is available.

Benefits

Discounts on retail, gym memberships, cinema tickets

Personal development support

Recognised qualifications and development opportunities

Discounted rates on Food & Beverage

28 days annual leave, rising by 1 day each year for 5 years

Pension

Life Insurance

Sick Pay

Long Service Awards

Cycle to work scheme

Uniforms

Free parking

Staff Accommodation Available

Qualifications

• Experience as a Night Porter/Night Role in a luxury establishment preferred.
• Can-do attitude and ability to work alone.
• Pride in area of work.

Responsibilities

• Help settle late-arriving guests and tend to their needs.
• Manage late-check-ins, early check-outs, and overall guest safety.
• Provide limited food and drink service.

Skills

Attention to detail

Customer service

Hands-on approach

Job description

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The Role
As our Night Porter (Night Receptionist) you will be the person to help settle any late-arriving guests to The House, The Garden House, The Village or The Coach House Cottages.
During the night, you will be accommodating and available overnight to ensure things are running smoothly whilst they rest.
You will be on hand to tend to their needs, including providing a limited food and drink service. You will be responsible for late-check-ins, early check-outs and looking after the overall safety of all our guests.

The Person

• You will take pride in your area and working for Beaverbrook, with outstanding attention to detail.
• Ideally you would have experience working in a luxury establishment previously as a Night Porter/Night Role.
• You will have a charming, hands on approach with a can-do attitude and working alone will not phase you.

Shift Pattern

• This position will consist of 40 hours per week
• Working any 5 days out of 7 your hours will be 22:45-07:15.

Salary: £25,950 per annum plus tronc

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn up to £600 for recommend a friend scheme
• Uniforms
• Free parking
• And other local benefits

**Staff Accommodation Available**