Night Porter

De Vere; Latimer; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Free meals on duty

Birthday day off + £20 voucher

28 days holiday increasing to 33

Leisure Club access

Annual 2-night stay with dinner

Job summary

De Vere Latimer Estate is seeking a Night Porter to look after our guests and the hotel between 10:30 pm and 7:00 am. You will provide warm, friendly service and respond to guest requests while keeping the property secure and well presented.

You will carry out rounds, checklists, and assist with setting up conference rooms and refreshment stations for the next day. The role involves working five nights out of seven, including weekends, and collaborating with Nights and Events colleagues to

Qualifications

• Night shifts suitability.
• Warm and friendly approach with strong customer service.
• Reliable, responsible and comfortable working as part of a smaller team at night.
• Good eye for detail and understanding of safety and security in a large hotel.
• Hospitality, Nights or customer service experience helpful, training provided.

Responsibilities

• Look after guests and the hotel between 10:30 pm and 7:00 am.
• Carry out regular checks and walk rounds to maintain cleanliness, safety and security.
• Assist with setting up conference rooms and refreshment stations for the next day.
• Work with Nights and Events colleagues to ensure smooth operations during weddings and events.
• Shift pattern: 10:30 pm–7:00 am, 5 nights out of 7 including weekends on a rota.

Skills

Customer service

Reliability

Attention to detail

Teamwork (night shifts)

Safety awareness

Job description

As a Night Porter with De Vere you'll look after our guests and the Hotel between the hours of 10.30pm and 7am, providing a warm and helpful service and responding to any requests that arise during your shift. You'll carry out regular checks and walk rounds of the property, making sure our standards of cleanliness, safety and security are maintained. You may also help set up conference and meeting rooms and refreshment stations, getting everything ready for our guests the following day. Our hotels can remain busy into the early hours when we have weddings and events taking place, so you'll work alongside our Nights and Events colleagues to help make sure everything runs smoothly. This role involves working between the hours of 10.30pm and 7am, 5 nights out of 7 each week to include weekends on a rota basis.

Are you looking for a Nights role where you can use your customer service skills and help look after our guests and Hotel?,

• Someone who is comfortable working night shifts and feels this working pattern suits their lifestyle.
• A warm and friendly approach, with good customer service skills and the confidence to help our guests during the night.
• Someone who is reliable, responsible and comfortable working as part of a smaller team at night.
• A good eye for detail and an understanding of the importance of safety and security within a large Hotel.
• Previous hospitality, Nights or customer service experience would be helpful, although it's not essential as full training will be provided.
• £13.11 per hour
• A share of the service Charge to help boost your earnings and reward you for the service you deliver.
• Free meals on duty in our colleague dining facilities.
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships.
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones.
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days).
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, 3 restaurants, 5 bars plus a Gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do. So we regularly say thank you to our colleagues: ice creams in hot weather, afternoon tea treats and Easter family parties are just some of the ways we show our appreciation. Your commute: we're just 5 minutes from J18 of the M25, but we also offer subsidised transport to the surrounding area, including Chalfont and Latimer station, making us accessible from Hemel Hempstead, Watford and High Wycombe. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.